Privacy Policy

Introduction

vivodyn ("we," "our," or "us") is committed to protecting your privacy in accordance with the European Union General Data Protection Regulation (GDPR) and the Finnish Data Protection Act (1050/2018). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tree maintenance services in Finland.

Data Controller

The data controller responsible for processing your personal data is:

vivodyn
Puusepäntie 31
36200 Kangasala, Finland
Email: clients@vivodyn.world
Phone: +358 400 611 488

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

Consent: When you provide explicit consent for specific processing activities
Contract Performance: To fulfill our service agreements and contracts
Legal Obligation: To comply with Finnish legal requirements
Legitimate Interest: For business operations and service improvement

Information We Collect

We collect information that you provide directly to us, including:

Name and contact information (email address, phone number)
Address and location information for service delivery in Finland
Messages and communications you send to us
Information about your tree care needs and preferences
Payment information (processed securely through payment providers)
Technical data (IP address, browser type, device information) collected automatically

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our tree maintenance services
Respond to your inquiries and communicate with you
Schedule and coordinate service appointments
Send you service-related information and updates (with your consent)
Comply with legal obligations under Finnish law and protect our rights
Improve website functionality and user experience

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations under Finnish law, resolve disputes, and enforce our agreements. Typically, we retain service-related data for the duration of our business relationship plus applicable statutory retention periods required by Finnish law.

Data Protection

We implement appropriate technical and organizational measures in accordance with GDPR and Finnish Data Protection Act requirements to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

Data Transfers

Your personal data is processed within the European Economic Area (EEA). If we need to transfer data outside the EEA, we ensure appropriate safeguards are in place as required by GDPR.

Your Rights Under GDPR and Finnish Law

Under the GDPR and Finnish Data Protection Act, you have the following rights:

Right of Access: Request access to and receive a copy of your personal data
Right to Rectification: Request correction of inaccurate or incomplete information
Right to Erasure: Request deletion of your personal data under certain circumstances
Right to Restrict Processing: Request limitation of processing in specific situations
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Data Protection Authority

If you believe we have not addressed your concerns regarding data protection, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutettu):

Office of the Data Protection Ombudsman
P.O. Box 800
00531 Helsinki, Finland
Website: tietosuoja.fi

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

vivodyn
Puusepäntie 31, 36200 Kangasala, Finland
Email: clients@vivodyn.world
Phone: +358 400 611 488